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FAQ

Questions Always Welcome

Whether you're wondering about an order,
 finding the right fit, or looking for more information
about Untamed and the ministry behind it,
you'll find answers to our most common questions below.

The Heritage Collection will be available during a limited preorder window. Place your order anytime while the preorder is open, and once the window closes, we’ll begin processing the full collection for production and fulfillment.

Our first preorder opens on September 7 at 7:00 AM PT and closes on September 17 at 7:00 PM PT. Orders must be placed before the preorder window closes.

Untamed is brand new, and a preorder allows us to produce intentionally based on what is actually ordered rather than beginning with large amounts of inventory. It helps us steward this first collection wisely while still offering the full range of available colors and sizes.

Yes. Payment is collected at checkout when your preorder is placed.

Not from this preorder. Once the window closes, ordering for the Heritage Collection will temporarily close while we move into production and fulfillment. Future availability will be announced separately.

Because preorder items are produced based on submitted orders, changes or cancellations may be limited once your order has been processed. If you notice a mistake, contact us as soon as possible and we’ll do our best to help.

Because the Heritage Collection is launching as a preorder, orders will not ship immediately. Once the preorder window closes on September 17, we’ll move into production and fulfillment.

We’ll keep you updated along the way and send tracking information as soon as your order is ready to head your way.

Shipping is a flat rate based on what is included in your order:

Shirts and hats: $7.99
Orders containing a hoodie: $11.99

Your shipping total will be shown at checkout before you place your order.

Yes. Once your order has been packed and a shipping label has been created, you’ll receive an email with tracking information so you can follow your package from us to you.

If something goes wrong while your package is on its way to you, please reach out to us. We’ll review the tracking information and work with you to determine the appropriate next step.

We want to make sure your Untamed order makes it to you safely.

Please get in touch with us as soon as possible if you receive the wrong item or if something arrives damaged.

Send us your order number along with a photo of the item, and we’ll work with you to make it right.

We recommend choosing the size you normally wear, but fit can vary slightly between products. Before ordering, check the size chart on the product page and compare the measurements to an item you already own and love the fit of.

Because this collection is being offered by preorder, we encourage you to double-check sizing before placing your order.

A size chart will be available on each applicable product page. Since different garments may fit differently, be sure to reference the chart for the specific item you’re ordering.

To keep your Untamed apparel looking its best, wash it inside out in cold water with like colors on a gentle cycle. Avoid bleach and high heat.

Tumble dry low or hang dry when possible. Specific care instructions may vary by garment, so always check the care label inside your item.

Yes. You can mix available products, sizes, and colors within the same preorder. Simply choose the options you want on each product page and add them to your cart.

Everything in your order will be processed together after the preorder window closes

We do our best to photograph and represent every color as accurately as possible. However, colors can appear slightly different depending on your screen settings, lighting, and the natural variation of the garment itself.

The product images are intended to give you the closest possible representation of what you’ll receive.

Untamed Inheritance Co. is a Christian apparel and ministry brand built around faith, family, stewardship, and legacy.

We create apparel inspired by the outdoors and the life God has entrusted to us, while also building resources designed to encourage people in their faith and point them back to Christ.

Yes, but we see Untamed as more than apparel.

Our clothing is one part of a larger vision rooted in Jesus. Everything we create, from apparel to ministry resources, is meant to reflect our faith and encourage people to live faithfully with what God has placed in their hands.

The name comes from the belief that God’s creation, our families, our work, our faith, and the lives we have been given are all things entrusted to us.

We are called to steward them well, live with purpose, and pass on something of eternal value to the generations that come after us.

Receive your inheritance. Leave a legacy.

Because the apparel was never meant to be the destination.

Someone may come to Untamed looking for a shirt or a hat, but our hope is that they leave having found encouragement, truth, or another opportunity to encounter Jesus.

The ministry side of Untamed exists because pointing people back to Christ is at the heart of why we are building any of this.

The Legacy Library is a growing collection of free biblical resources created to help people know Scripture, follow Jesus, strengthen their faith, and faithfully steward what God has entrusted to them.

It begins with foundational resources for understanding the Bible, the Gospel, following Jesus, and learning to pray, with more studies and practical resources to come.

No.

Our ministry resources are available whether you ever purchase anything from Untamed or not.

We never want someone’s ability to access biblical encouragement or resources to depend on whether they can buy a shirt. If something we create helps point you toward Jesus, then it has already served its purpose.

Still need help?

We're here for you. Reach out and
our team will get back to you as soon as possible.
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